A couple of months ago I participated in a MOOC (Massive Open Online Course) for the first time. I was intrigued about the MOOC movement. I only had a general idea: free courses, prestigious universities, thousands of students, access to anyone with an Internet connection… I wanted to know more about the learning design, the interactions between participants, the assessment processes, the challenges …
I signed up in Coursera and enrolled in a course on information and communication technologies in education. I had 18,000 fellow course mates. The course consisted on activities based on independent study and self-evaluation surveys. There were some synchronous sessions, which in practice were mere videos of the teachers. Interactions were fostered through a Twitter hashtag and a number of discussion forums.
My first impression was: Chaos. Instructions were not clear for everyone. Different resources had inconsistent information. There were lots of questions. Some people seemed to have no experience with communicating online. A thread about a technical problem could have a random post of someone introducing themselves (?!). This is not an issue with a small group of participants… but when you have a group of 18k… It is overwhelming…
I dropped out after a couple of days. I am not proud of it. I am part of the statistics, of those who failed to complete the course. However, I also think it was the best decision for me at the time. I had four main reasons to stop:
- I felt lost in a sea of chaos. The large number of students with different skill levels derived in an overwhelming amount of messages being sent without following a coherent structure. I could not keep up with that.
- Course content was not completely self-explanatory. Some instructions were confusing. Different resources had inconsistent information. The teachers could not answer all the questions. Again, I felt lost.
- It was a free course. Dropping out had no significant consequence.
- The time and effort needed to make sense of the MOOC seemed to exceed the expected benefits. For me, it was not worth it.
Are all MOOCs the same? Is it only a matter of enduring the beginning? Maybe after a while it improves? I do not know, but I will soon start another MOOC. Hopefully I will obtain some answers.
Why do people drop out of MOOCs?
- Overwhelming chaos
- Unclear guidance
- No losses or significant consequences
- Efforts to succeed exceed expected benefits